Shipping policy

Shipping Policy

We will pack your items once your payment has cleared. Once shipped, tracking information will be shared so you can view real-time package status.

All import-related fees including duties and taxes belong to the buyer’s obligations.

Delivery delays from customs procedures, weather events or carrier issues are beyond our scope of responsibility.

If your package arrives with damaged contents, prepare photos of packaging and products and contact our support team within 7 calendar days.

We reserve authority to adjust terms in this shipping policy whenever needed.